About Third-Party Applications
Customers should only install third-party applications from trusted sources, such as BlackBerry App World. Other third-party applications might cause issues on a BlackBerry smartphone.
Refer the customer to their organization's IT administrator or the vendor of the third-party application for the following cases:
BlackBerry App World
- If the IT administrator at the customer’s organization loads third-party applications or if the IT administrator disables third-party application downloads or their operation on the BlackBerry smartphone using an IT policy.
- If the third-party application is not functioning as designed. Most application vendors provide a Contact Support button at the bottom of the application details screen in BlackBerry App World.
Customers can download and install applications using BlackBerry App World. If the customer has questions about how to use BlackBerry App World, refer them to www.blackberry.com/appworld or mobile.blackberry.com to access the BlackBerry App World help and available reference guides.